Error 14001

In order to solve this problem you will need to head over to the blade and soul client download page and download the following items from the page:

  1. Microsoft Visual C++
  2. DirectX9.0C

You can follow this link to take you to the client download page: http://tw.ncsoft.com/bns/download/client

Once they have been finished downloading you will need to reboot your computer, and you should be able to now log in and play the game without any errors.

In case the error is to remain you will need to go to: Control Panel > Programs and Features > Add or remove Programs and remove Microsoft Visual C++ components and reinstall the game.

This should clean all your errors and you should now be able to play without much of a problem.